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Adjusting Your Browser

  • This service performs best when you use Internet Explorer 5.x or higher.
  • To increase the viewing area of your browser, you may want to maximize the window to the full screen, and minimize the menu bars at the top of the browser. 
  • The system response time may be faster during off-peak hours. 

Logging In

  • Basic Service Users -- To log in to the Basic Service, click the "Basic Service" link on the Welcome page, and then enter your registration number (7-digits), month and year you took the computer-based GRE General Test, and your date-of-birth. Follow this procedure each time you want to access the Basic Service.

Contacting Us

  • Please e-mail problems, comments, or suggestions to: grediagnostic@ets.org. You should include your session key ID with your message if the system assigned one to you. Individuals who have taken the computer-based GRE General Test should also include their registration number, test date, and birth date with their message.
  • If you have lost your session key, be sure to include in your e-mail your full name, address, and date of birth, as you entered them when you registered. We will e-mail you your session key.
Security
  • GRE Diagnostic Service is safe: Our application transmits your information using Netscape's Secure Socket Layer (SSL) technology, an industry standard for secure Internet commerce. It encrypts all of your personal information so that it cannot be read by others as the information travels over the Internet.

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